Our boiler cover and heating breakdown cover products are for homeowners who live in houses, bungalows or flats, and whose homes are heated with natural gas.
We also offer a range of cover options designed specifically to provide protection for landlords and their properties in the event of a problem.
No heating or hot water? No worries! You can make an insurance claim at any time of the day or night, 365 days a year - so whenever you discover a problem, you can reach us and tell us what’s gone wrong.
Once that’s done, one of our Gas Safe registered Home Experts will soon be there to help get things up and running again. We always aim to fix your problem the first time, and all our gas repairs are guaranteed for 12 months.
Making a claim is easy. You can either claim online by logging into your MyHomeServe account or by calling 0330 0247 999.
Lines are open 24 hours a day, every day of the year. Calls will cost you no more than the rate of a standard call and charges may vary depending on your network provider. Calls are recorded for quality control and training purposes.
We offer boiler cover and central heating cover options so you can pick the one that’s right for you. You can decide whether to add a boiler service and pay for this alongside your cover.
HomeServe boiler cover includes cover for unexpected problems that leave you without heating or hot water, plus cover for faulty boiler controls and parts and a leaking gas supply pipe.
You can also choose to include cover for your gas central heating system alongside your boiler.
No. To be eligible for HomeServe boiler cover, the boiler at your home must run on mains gas (not LPG, solid fuel, electricity or oil).
