If you’re not sure whether your cover includes an excess, check the first page of your welcome/renewal documents or your Insurance Product Information Document. You can also view your documents in your MyHomeServe account. Don't have an account yet? You can create one now.
If your cover includes an excess, you’ll need to make a separate payment for each claim you make. We accept payment using the following cards; MasterCard, Maestro, Visa or Visa Delta. For full details, please see your terms and conditions within your policy documents.
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0330 0247 202
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Customer Enquiries
HomeServe Membership Ltd
Freepost RLYC-LXAL-GEEH
Walsall, West Midlands
WS2 7BN