How can we help you today?


You can do this by simply logging in to your MyHomeServe account and clicking ‘Make a claim’. If you don’t have a MyHomeServe account, you can create one now.

Landlords - please head to the Landlord login to make a claim.

Suspect a gas leak? Call the National Gas Emergency Service immediately on 0800 111 999.

*Live Chat is available on weekdays 8am to 8pm, Saturdays from 8am to 4pm and Sundays 10am to 4pm.

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We're available:

  • Weekdays 8am - 8pm
  • Saturday 8am - 4pm
  • Sunday 10am - 4pm

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0330 0247 202

By Textphone:

18001 0330 0247 999

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Email us using our simple form and we'll respond within 10 working days.

Write to us

Send your letter to the following address:

Customer Enquiries
HomeServe Membership Ltd
Freepost RLYC-LXAL-GEEH
Walsall, West Midlands
WS2 7BN