Plumbing advice
How to find and fix leaks in your house
22 Oct 2025 • 8 minutes

Plumbing advice
22 Oct 2025 • 8 minutes
Service Excellence Coach

According to the Association of British Insurers (ABI), at least one in four building and contents insurance claims are down to leaky or burst pipes (or what insurance companies call an ‘escape of water’).
While you can’t avoid all leaks, finding them early is key to reducing damage to your home. Below are some key ways to find water leaks in your home to prevent damage and fix the problem.
While some water leaks are easy to spot, others can stay hidden (especially if they’re underground) and can cause serious damage before you even know they’re there. You can find a water leak in your house, even if you can’t see any water, in the following ways.
Check your water usage often so you can see any sudden increases that you can’t account for (such as having visitors or watering the garden more in hot weather), which could be a sign of a leak.
Sign up for an online account or ask your water supplier to send you monthly statements so you can keep an eye on the water you’re using.
Noticing a drop in water pressure when you’re filling the bath or taking a shower could be a sign of a leak. You can check by turning off all your fixtures, then turning one back on. If the pressure is higher than it was, it’s probably a leak.
Life hack: In a shower, low pressure can also be caused by a clogged showerhead, thanks to a build-up of limescale. Or, if your shower is over your bath, you could have a faulty shower/bath diverter. Try cleaning your showerhead using a limescale remover and check the shower/bath diverter to see if this makes a difference.
If your hot water heater or boiler is on almost constantly, you could have a leak in your hot water pipe. These will generally be underground and could be harder to find than other leaks.
If you spot bubbling paint, brown stains, or bulges on your walls or ceiling, there could be water leaking behind them. These signs usually show up slowly, so keep an eye out for any changes, especially in rooms with plumbing like kitchens, bathrooms, or laundry areas.
A musty or damp smell that lingers, especially in basements, under sinks, or behind appliances, could be a clue that there’s hidden moisture or mould caused by a slow leak. If you’ve cleaned thoroughly and the smell sticks around, it’s worth investigating.
Look out for pools of water or damp patches on your floor with no visible signs that there’s a leak in your ceiling. These spots can appear on tile, wood, or even carpet and usually won’t dry out on their own.
Hearing hissing, splashing, or dripping sounds when everything’s switched off can be a giveaway. These noises often come from hidden pipes and are easiest to catch at night or when the house is quiet.
Finding mould in new places or spotting more insects like ants, silverfish, or cockroaches can be a sign of excess moisture. These bugs love damp environments, so an unexplained increase could mean water is leaking somewhere nearby.
If you don’t want to have to keep looking for signs of a leak, consider using a leak detection tool. There are several on the market, and all work slightly differently. With Leakbot, for example, you attach it near your stopcock, and it uses technology to monitor the temperature of the water going through your taps.
A leak detection tool triggers an alert if there’s a leak, which gets sent to you on a mobile app, giving you a chance to take a look and see if it’s something you can fix or get in touch with a plumber. The time and money a leak detection tool could potentially save you make it well worth the small initial investment.
If you think you have a leak and don’t have a leak detector that tells you where it might be, there are some common culprits around the home that are worth checking first:
Check the valves that take water into/out of your boiler or water tank. You should quickly be able to see a leak. If there isn’t any water escaping, look for signs of a slow leak, including marks on the floor below the valve or a hissing sound.
If you have a leaking boiler, this isn’t something you can fix yourself, and a leak may be a sign of something seriously wrong, so contact a professional.
Because of how much we use them, it isn’t unusual for a toilet to start leaking. This isn’t usually something to worry about, but it can be costly if your toilet is continuously running. You might be able to fix it yourself; changing a washer out is relatively straightforward, for example, and saves you money rather than calling a plumber.
Life hack: If you aren’t sure your toilet is leaking, a trick is to put food colouring in the tank and leave it for 10 minutes. If you go back and the water in the bowl is the same colour as the water in the tank, you’ve got a leak.
Much like toilets, we use showers on a regular, if not daily, basis. This means the parts start to wear down, and you’re likely to find leaks. We’ve already talked about how low pressure could be the sign of a leak (as well as a clogged showerhead), so it makes sense this would be one of the first places to look if you think you have a problem.
Through everyday use, appliances can shift slightly from their original position, which can loosen valves and pipes and lead to leaks. Check them regularly to make sure all the attachments are secure.
If there are no clear signs of a leak inside your home, your water meter can help you figure out where the problem might be:
Once you've ruled out an internal leak and suspect it's underground, the next step is to look for signs around your property.
In some cases, finding the source may mean digging into your lawn or, if the leak is under concrete, spotting it might take a bit more detective work. Watch out for the following indicators of an underground water leak.
Sudden cracks or bumps in your driveway or sidewalk can be a sign that water is leaking underground. As the water seeps out, it can wash away the soil beneath, causing the pavement to shift or break.
If you spot random wet patches in your garden or driveway, especially when it hasn’t rained, it could be a sign of a leak underground. Soggy ground or puddles that keep coming back without a clear reason might mean water is escaping below the surface and soaking through.
Noticing new cracks in your home’s foundation or feeling like parts of the floor are shifting? That could be a sign of a hidden water leak underground. When water seeps into the soil below your home, it can cause the ground to move or settle, which puts pressure on the foundation.
Hearing the sound of water running when no taps or appliances are on can be a clue that there’s a leak underground. It might sound like a trickle, whoosh, or faint humming coming from walls, floors, or pipes.
If you do find a leak, the first thing you need to do is work out if it’s serious. Is it going to get worse quickly and cause significant damage? Alternatively, is it limited to a particular appliance, such as a toilet or washing machine?
If it’s a significant leak or it’s spreading fast, we always recommend contacting a plumber who can safely and properly resolve the problem. Acting quickly can help prevent bigger problems down the line, especially if the leak is hidden or affecting your home's structure.
If it’s a small leak that you can fix, you can turn off the water to the appliance while you get the supplies you need to make repairs. If it’s a more significant leak, however, you will need to turn off the water at the stopcock, which will mean no water is going into your house, and the leak shouldn’t get any worse.
Important: You should also turn off the electrics to any part of the house affected by the leak.
Stopcocks can sometimes seize up if they haven’t been used in a while, just when you need them most. If you can’t turn off the tap, you can’t stop the leak. To avoid this, make a habit of turning your stopcock on and off every so often to keep it moving freely. A simple check now could save you from major damage later.
Don’t let a burst pipe or blocked drain slow you down. With our Plumbing and Drainage cover, you’ll have peace of mind knowing that reliable help is always within reach.
Gain access to a nationwide network of trusted, qualified engineers who are ready to step in when you need them most, whether it’s an urgent repair or a tricky drainage issue.
Liam has been working for HomeServe for over 18 years, starting as a water supply engineer then obtaining the required qualifications and venturing into Plumbing and Drainage, expanding his knowledge of the sector.
There are not many places left in England where Liam has not completed a job for HomeServe. He’s worked on water from 4” pipes to 15 mm pipes. One of his biggest jobs to date was installing the water supply pipe to one of the training pools for the Olympics in London 2012. Liam is now one of our Service Excellence Coaches, who help support our engineers in the field.
Why HomeServe?Liam has been with HomeServe for so long because of the commitment they have on being the best, striving to give the customers the best journey. Many businesses do not care about their staff, this is not the case at HomeServe who put it at the heart of what they do.
18 years working in Water Supply, Plumbing and Drainage.
Liam has been working for HomeServe for over 18 years, starting as a water supply engineer then obtaining the required qualifications and venturing into Plumbing and Drainage, expanding his knowledge of the sector.
There are not many places left in England where Liam has not completed a job for HomeServe. He’s worked on water from 4” pipes to 15 mm pipes. One of his biggest jobs to date was installing the water supply pipe to one of the training pools for the Olympics in London 2012. Liam is now one of our Service Excellence Coaches, who help support our engineers in the field.
Why HomeServe?Liam has been with HomeServe for so long because of the commitment they have on being the best, striving to give the customers the best journey. Many businesses do not care about their staff, this is not the case at HomeServe who put it at the heart of what they do.
18 years working in Water Supply, Plumbing and Drainage.
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