Biography: Yasmin Gray became a qualified plumber in 2008 and now works as a service excellence coach at HomeServe. She joined HomeServe in 2018.

Yasmin specialises in plumbing and works for HomeServe as a service excellence coach, coaching the South and West London teams.

She chose HomeServe because: “It is a great place to work as a female engineer.”

Qualifications: Team leader level 3, Unvented, Electrics for plumbers, IOSH Health and Safety.

Years qualified: Since 2008.

The perfect brew: “Strong with a dash of milk. Oh and with the tea bag left inside the cup!”