FAQ
Find the answers you need to keep things simple.
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Home Cover
- How do I make a claim?
- What is the definition of an emergency?
- What happens to my Home Cover if I move home?
- What are the eligibility criteria for Home Cover?
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Home Jobs
- What is the procedure for booking jobs?
- How does the appointment system work?
- Can I book jobs for uncontrollable emergencies/repairs online?
- What methods of payment can I use?
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Warranties
- What are your telephone opening hours?
- Can I make contact by email?
- Can I arrange a repair to my furniture if I've not purchased a Warranty?
- How can I get a copy of my Certificate of Insurance if I've lost it?
- More...